About my Order

Order Processing

Most orders ship within 1–2 business days. You’ll get a confirmation email right away, followed by tracking as soon as it leaves our distribution center.

Shipping & Tracking

Rest assured your order is in good hands. Once your gear’s on the move, you’ll get a tracking link. 

Order Changes

Need to update your address or cancel? You can do that here before it ships. Once it's out the door, we’ll help redirect or exchange.

Clematis Guarantee

Not feeling your first fit? We stand behind every garment. Reach out and we’ll try to make it right.