About my Order

Order Processing

Most orders ship within 1–2 business days. You’ll get a confirmation email right away, followed by tracking link as soon as it leaves our warehouse.

 If you do not receive tracking information within 48 hours for your order please check your email provided at time of checkout for your order confirmation and message us here. 

Shipping & Tracking

Rest assured your order is in good hands. Once your gear’s on the move, you’ll get a tracking link. 

If you have not received your order please check the tracking information provided by our shipping partner. Reach out to us here if you are having issues receiving your order. 

Order Changes

Need to update your address or cancel? You can do that here before it ships.

Once your order has shipped, you may be able to modify your delivery information using our shipping partners portal provided in your tracking. 

Clematis Guarantee

Not feeling your first fit? We stand behind every garment. Reach out and we’ll try to make it right.